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POLICIES AND PROCEDURES
Supported Hotel Baggage Delivery Service


We will provide an optional baggage delivery service to and from our supported hotels in each stopping town.

Supported Hotel Baggage Delivery Tags
When both a supported hotel and a main lodging site or ending location are available in a stopping town, each baggage item to be delivered to and/or picked up from the supported hotel must be identified through separate supported hotel baggage delivery tags that we will provide for you in your registration materials. These tags will be significantly different than the main tour wristbands and will not serve any other purpose other than supported hotel baggage delivery.

It will be your responsibility to make sure that every piece of your baggage items has the required baggage delivery tag(s) on it every day. Though unlikely, if a supported hotel baggage delivery tag can comes off your bag in transit, simply let a staff member know and we will give you a new one.

  • Click Here for more information about baggage identification.

Multiple Supported Hotels
When there is more than one supported hotel in a stopping town, we will supply you with a supported hotel baggage delivery tag which you must write your name and cell phone number on so we can identify which bags should be delivered to which supported hotel.

One Supported Hotel
When there is only one supported hotel in a stopping town, each baggage item will be identified by two separate supported hotel baggage delivery tags. Your baggage will never be delivered to the supported hotel unless you specifically indicate the need to to do so through the use of the supported hotel baggage delivery tags.

The only exception to this policy is if our ending location is directly at the supported hotel itself. In this case you will not need to attach a hotel baggage delivery tag to your baggage because it will already be delivered there.

We require two separate tags on each piece of baggage in case one comes off in transit and also to make it easier for us to identify which baggage should be delivered to and/or picked up from the supported hotel. The tags should be placed as far apart from each other as possible to minimize the chance that both would come off at the same time. We will supply the supported hotel baggage delivery tags in the registration materials so we can consistently identify the baggage going to the supported hotel.

Pre-Registration
Pre-registration is required every time you would like your baggage delivered to and picked up from a supported hotel.

When there are multiple supported hotels in a stopping town it is ABSOLUTELY CRITICAL for us to have a list of EVERY supported hotel EVERY participant is staying at EVERY night to be able to make sure that all supported hotel baggage is delivered properly. Accordingly. you must let us know each specific supported hotel you will be staying at in every stopping town before the event. If we do not know any specific supported hotel you will be staying at we will not issue you a supported hotel baggage delivery tag.

Participant Baggage Pick Up
Your baggage will be waiting for you when you arrive at the supported hotel each day. Generally they will be at or near the front desk, otherwise the desk clerk will show you where they are.

Vehicle Loading in the Morning
Your baggage must be packed and ready to be picked up from the supported hotel by the route opening time. This will give you enough time to eat the continental style breakfast provided at all hotels and bike over to the ride starting location if the starting location if necessary.

You will generally leave your baggage at or near the front desk, otherwise the desk clerk will show you where to leave it. If a rolling baggage cart is available, please leave your baggage on it and not just on the floor. This will greatly help our staff quickly load your bags onto our vehicles and help ensure that we deliver them to the next stopping town before you arrive as well as saving wear and tear on our staff.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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