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Item Availability

Before Our Events
All merchandise items are guaranteed available by the event's regular registration deadline unless otherwise noted. Although we will try to accommodate your request, some merchandise items may not be available if you register late.

During and After Our Events
We will gladly sell you any remaining merchandise items during and/or after our events, although we cannot guarantee the availability of any item.

Items Purchased During Event Registration
All merchandise items ordered during your initial event registration will be delivered to you at your starting location during the event. There will be no additional cost for this service.

If you choose to receive your merchandise items at your ending location you will need to specifically ask us for them - we will not necessary give them to you upon your arrival there. If you forget to receive your merchandise at the end of the event we can ship it to you later upon request - you will just need to cover the shipping fee.

If you wish to have your item shipped to you either before or after the event you will need to contact us directly to arrange this and we will charge you the appropriate additional shipping fees.

Individual Merchandise Item Purchases
If you purchase any Bicycle Illinois merchandise items individually (without also registering for an event), you will be charged an additional ground shipping fee. If you would like expedited delivery service (overnight, priority mail, etc.) you will need to contact us directly to arrange this and we will charge you the appropriate additional amount.

Size Exchanges
The size of the merchandise item that you receive will be the size that you indicated when you registered; we will not be able to give you a different size later at check in. We may be able to accommodate requests for merchandise item size changes before then, depending on when you place your request, but we cannot guarantee it.

Click on one of the links at left for more information.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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