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POLICIES AND PROCEDURES
Mechanical Support Services


Mechanical support services include all repair services, parts and accessories sales, and electronic device charging. Participants are responsible for arranging and paying for all mechanical support services on their own, they are not included in any way as part of any event registration.

You should always plan on arriving at the start of the event with all of your gear and equipment in great working order and ready to be used and and any bike parts, tools, chargers, and accessories you need already. Due to the myriad of potential problems that can occur we absolutely cannot guarantee that we, our mechanic, any bike shop, or anyone else will be able to fix all mechanical problems or have the specific part, tool, accessory, charger, or mechanical ability necessary to do so.

To help avoid any problems we highly recommend giving your bicycle a complete and thorough inspection and tune up well before the event, preferably through your local bike shop. You should also check with them to see if your bicycle requires any uncommon or special parts or tools in case a breakdown occurs, particularly spokes.

Click on one of the links at left for more information about our mechanical support services.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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