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GENERAL UPDATES

POLICIES AND PROCEDURES
Refunds


Refunds will be issued after the completion of all events for the season.

Two Months Before the Start of the Event
If you cancel your registration more than two months before the start of the event, we will issue you a full refund minus the administrative fee and any unrecoverable costs. This applies to all registration fees collected - both the main registration fee and all extra services and merchandise.

For example, if you had paid $600.00 in registration fees and had no unrecoverable costs we would issue you a refund for $550.00 ($600.00 - $50.00). If you had $75.00 in unrecoverable costs we would issue you a refund for $475.00 ($600.00 - $75.00- $50.00).

Less Than Two Months But More Than One Month Before the Start of the Event
If you cancel your registration less than two months before but more than one month before the start of the event, we will issue you a 50% refund minus the administrative fee and any unrecoverable costs. This applies to all registration fees collected - both the main registration fee and all extra services and merchandise.

For example, if you had paid $600 and had no unrecoverable costs we would issue you a refund for $275 (50% of $600 - $50). If you had $75.00 in unrecoverable costs we would issue you a refund for $237.50 (50% of $600.00 - $75.00- $50.00).

Less Than One Month Before the Start of the Event
Fees are not refundable at any time for any reason. This applies to all registration fees collected - both the main registration fee and all extra services and merchandise. This includes the inability to complete the event due to a medical or mechanical situation encountered during the event itself.

P.O. Box 8454 | Chicago, IL 60680 | (877) TOUR-ILL
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