| POLICIES
AND PROCEDURES
Personal Information
We will ask you for the following information as part of
the registration process.
Personal Information
Our primary means of communication before and after the
event will be via e-mail. Please include
both your primary and an alternate e-mail address if
possible when you
register.
Distribute my Contact Infomation to Other Participants
You can choose to have us distribute your personal
contact information to other participants. This
option has been very popular since it allows you to be
able to communicate with other participants before, during
and after our events.
We have a strict "opt in" policy regrading distributing
your contact infomation to other participants.
We will only distribute your contact information with your
direct
permission, and your information
will only
be distributed to other participants and not to
anyone else. Information for minors will only be released
with the consent of a parent or guardian. All participant
contact information will be distributed to all
staff members for safety and on road
communications purposes.
Cell Phone
You will provide us your cell phone number when
you register. Unless you provide us with your cell
phone number, we will assume that you won't be carrying
one, although it will be very helpful for us to know
that for sure. If you get a cell phone after you
register or your cell phone number changes you can
always contact us and give us your updated information.
Special
Considerations
You will also have the opportunity to let us
know about any special food considerations you
may need (such as
food allergies, lactose intolerant, vegetarian/vegan,
Kosher, etc.) and any additional considerations you
may need (such as special lodging requirements,
travel plans,
transportation of shipping containers, disability accomodations,
etc.) We will make every reasonable attempt to try
to accommodate
your
needs
but cannot
guarantee
that we will
be able to do so.
Emergency
Contact Information
Although it is not required, you will have the opportunity
to list someone for us to contact in case of an emergency.
Waiver and Liability Release
All participants must sign the waiver and liability release
before they receive any services. This includes
all people who will actually be riding on the road,
and any friends and family who are not but still receiving
services from us. If you do not sign a waiver
and liability release you will not be allowed to participate.
There will be no exceptions to this policy.
New Services and Merchandise
We are always looking for ways to improve the
quality of our events by adding new services and merchandise
items and
would like to know which potential
new ones you might be interested in. Your feedback will
be for development purposes only and
we cannot guarantee that we will actually offer
any of the services or merchandise items that will be
listed.
Bicycle Type and Wheel Size
On multi-day events you will indicate the type
of bike you will be riding and what size wheels you
will have on our pre-event
travel survey. This will help us ensure that we have
the spare parts and tools necessary to support you,
especially tubes and tires, and is particularly important
if you will not be riding a road bike with 700c tires. |
