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POLICIES AND PROCEDURES
Support Vehicles


Support vehicles are the private vehicles that we use to provide on road support and/or transportation services. They may include such vehicles as 15 and 12 passenger vans, minivans, SUV's, sedans, pick up trucks, cargo vans, and box trucks.

You will not normally need to use a support vehicle during our events, and all support vehicles will be off limits at all times with the only exceptions:

  • Loading your baggage onto our vehicles
  • Being transported as part of a transportation service before the start or after the end of an event
  • If you have called SAG support and are being transported off the road

Except for the situations listed above, all other participant services related to support vehicles are of a convenience or comfort nature and we simply will not have enough support vehicles to be able to extend these services to all participants.

In addition, we must take proactive steps to prevent the support vehicles we use from getting scratched or damaged or dirty or smelly because they all belong to our staff members or participants or are rented.

Restrooms will not be available in our support vehicles, so you will need to use the restroom before we leave. We will make restroom stops along the way on longer trips.

It is also very easy for support vehicles to quickly become disorganized during our events and we must keep them clean and orderly to generally efficiently run our events such as finding a first aid kit immediately in an emergency or quickly and easily taking inventory.

Prohibited Activities
The following participant activities are expressly forbidden in regards to support vehicles:

Being in or on any support vehicle.
You may not rest in any support vehicle seats since your sweat or grime from the road will quickly get support vehicles dirty and smelly. You also may not sit or lean on any part of a support vehicle, such as on the bumpers or in the door, since this might scratch the support vehicle. In addition, you may not get any supplies yourself from inside a support vehicle such as snacks, beverages, first aid, tools, etc.

Leaning bicycles on any part of a support vehicle.
Leaning bikes on support vehicles, even the tires, will cause scratches. In addition it is possible that your bike could get run over if we need to take off suddenly in an emergency and don't see it.

Storing any loose personal items in support vehicle.
If you are concerned about needing an item on the road you will have to carry it with you on your bike. This includes such parts items as tires and tubes, such clothing items as rain gear, booties, and jackets, and such other miscellaneous items as tools, protein powder, or anything else you might want or need on the road.

Not only is there a very low chance that the support vehicle closest to you will actually be the one carrying your items, it will take a long time to find your things amid a densely packed vehicle with everyone else's gear laying around (especially if your things aren't even there in the first place). And the vehicle will only get messier in the process.

Personal electronic device charging (e.g. cell phones and GPS units).
Support vehicle power outlets need to be used to make sure staff cell phones are constantly charged for emergency purposes and for powering other event support gear such as laptop computers and GPS units.

Using any support vehicle as a riding aid.
Doing so is inherently unsafe and expressly prohibited whether it is an official support vehicle or not. This includes drafting behind any vehicle or riding ahead of any vehicle and using its headlights to light the roadway at night.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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