| POLICIES AND PROCEDURES
Getting Lost
OK we admit it. No matter how good of a job we do with our
cue sheets, maps, road markings or any other navigational
system, someone somewhere is going to get lost for whatever
reason. It's inevitable. So instead of burying our heads in the sand and
pretend it
isn't going
to happen we want to let you know the best way to get
back on route in case you are or even think you might be lost.
What To Do If You May Be Lost
If
you are lost, or even think you may be, contact us for assistance
IMMEDIATELY. We will be more
than happy to either confirm that you are in
fact on route or direct you back to the route. Our routes
are long enough without having to add on unnecessary
extra miles not knowing where you are riding
on unsupported roads.
From our experience, 99% of
people who became severely lost could
have quickly and easily gotten back on route
if they had simply
called us when they first realized they weren’t
sure they were going in the right direction.
What happened was they thought they may have
gotten
lost but continued to ride many miles
more to try
and get back on route instead of calling us
first, which in the end only compounded their
misdirection further.
Determining If
You Are Lost
A very simple and useful way to determine if you
are on the route is to make a note of your mileage
on your cycle computer at the point where you first
become aware that you may be lost. Then
if you ride three miles and don’t see a confirmation
mark, you know that you are in fact lost and definitely
should call
us for support.
Getting
Back on Route
If we confirm that you are in fact lost, obviously
the first thing we will try to do is to determine
where
you
are. Any information you can provide will be extremely
helpful such as where you think you may be, the last
time you knew exactly where you were, how long it’s
been since you knew where you were in terms time
and/or miles, any landmarks or street signs you’ve
seen, etc. We will attempt to direct you back onto
the route from your current location but
you may need to continue cycling to a reference point
from which we can definitely figure out your location
such as a street intersection with posted signs.
If you are lost and need a SAG vehicle to come pick
you up, you must stay where you are and not continue
to ride. It makes it infinitely more difficult to
find you if you are not where you say you will be.
As an analogy, imagine how difficult it would be
trying to find a lost child running every which way
around an amusement park rather than if he just stayed
in the same place.
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