POLICIES AND PROCEDURES
Loaner Wheels and Bikes
In
case you have a mechanical breakdown that our mechanic can't fix within a
reasonable amount of
time,
we will have loaner wheels and bikes available directly on
the road so you can continue riding the rest of the ride that day!
Due to the wide variety of types of pedals available, pedals are not
included in loaner bike rentals. Instead, our mechanic will swap your own
pedals from your ownbike to the loaner bike.
Loaner bikes and wheels are only for use on the road and may not be used
in town. You must return the loaner wheel or bike to our mechanic promptly
at the end of your ride that day regardless of whether or not your bike has
been repaired, otherwise
you will be charged for an additional rental day of the loaner wheel or bike.
That way you can easily pick up your bike in the morning in case it
is repaired later that night. If you will be using a loaner wheel or bike
the
next day,
our
mechanic
will
leave it on the rack for you to pick up instead of
your
own
wheel
or bike. The only time you may keep a loaner wheel or bike in town overnight
is if you will definitely be using it the next riding day.
Only a limited number of loaner wheels and
bikes will be available, and we cannot guarantee their availability.
If you do not have the mechanical
support plan you will have to pay daily rental fee to
use a loaner wheel or bike. Rental rates are flat per day
and will not be prorated based on the amount of the ride
remaining
when
you begin using the loaner wheel or bike.
Participants will be liable for any damages to loaner wheels
or bikes. |