Please remember phone calls are always appreciated as e-mail response time can be slow due to the nature of our business!

Responses to emails may take several days (especially if we are on the road scouting routes without internet access) and may not have sufficient information to fully answer your questions. For immediate responses and the most thorough service possible, please call us toll-free at (877) TOUR-ILL [868-7455].

Given the nature of our business email is hands down, beyond the shadow of a doubt, by far, the ABSOLUTE WORST POSSIBLE way to communicate with us. We can NOT regularly respond to your email in a timely manner. We don't want to be rude but it's simply impossible to email from the middle of a cornfield or a forest and responses to emails may take days or weeks at best.

Instead of emailing us, calling us is ALWAYS, ALWAYS, ALWAYS, ALWAYS best in EVERY POSSIBLE SITUATION with no exceptions. We always have our cell phone on us and almost always within cell phone signal. PLEASE do not email us if calling us instead is at all possible in any way if you want a response in any sort of a timely manner. We cannot possibly stress the inportance of calling us instead of emailing us enough.

Please send us your questions and/or comments and let us know the specific event (Bicycle Illinois, Tri-State Tour Chicago Century, etc.) to which you are referring when possible.

After you submit this form, you will be redirected to the Bicycle Illinois Home page. Thank you!