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POLICIES AND PROCEDURES
Water Supply


In light of the fact that a major Chicago running event was cancelled in 2007 halfway through the event amid rumors of running out of water, we have received numerous questions about the integrity of our water supply during our events. As such, we felt it was important to clearly state our water supply plans.

Since running our first major cycling event in 2004, we have never even come close to running of out water. We understand the critical importance of a reliable supply of water during our events and have well defined, redundant, and closely followed plans to ensure the safety of our participants and staff and that they will never be without all the water they could possibly need.

Our Logistic Plans
First and foremost, we do not set up rest stops at locations that do not have a hard line potable city water supply source readily available. In other words, we rely on water from city water sources and these sources will obviously never run out. We do not and will not ever rely on bottled water received from sponsors as either our primary or only water source.

Second, we call every rest stop location both several months and a couple days before the start of our events and inform/remind them of our plans and verify that their water supply will be turned on and easily accessible to us when our staff initially arrives at the rest stop location the day of the event.

Third, we fill up at least one 5-gallon water cooler and one 6-gallon water jug for every rest stop before the ride begins in the morning and thus every rest stop location is pre-stocked with at least 11 gallons of water before even the first participant arrives. We do this to prepare for the possibility that the water supply at any rest stop will not be immediately accessible to us when we arrive.

Fourth, one of the first things we do when we actually arrive at the rest stop is to verify that the water supply is in fact turned on and easily available as part of our opening checklist. Each rest stop attendant has a list of people to contact if the water supply is not immediately available, including a 24-hour emergency contact number for every rest stop location.

Fifth, to prepare for the extremely rare rare occasion where a hard line potable city water supply source is not available at a rest stop, we will carry enough 6-gallon water jugs already filled with water to adequately supply a rest stop for an entire day if a hard line potable city water supply source is not available there. In addition, the rest stop attendant at this location will keep in constant contact with the attendants at the rest stops both before and after his so that if for some reason he even came close to running low on water, one of the attendants at the other rest stops could bring him additional water and/or fill up his empty water jugs at his well before any water shortage even came close to occurring.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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