POLICIES
AND PROCEDURES
Supported Hotel Baggage
Delivery Service
We
will provide an optional baggage delivery service to and from our supported
hotels in each stopping town.
Supported Hotel Baggage Delivery Tags
When both a supported hotel and a main lodging site or ending location
are available in a stopping town, each baggage item to be delivered to
and/or
picked
up
from
the supported
hotel
must be
identified through separate supported hotel baggage delivery tags that
we will provide for you in your registration materials. These tags will
be significantly different than the main
tour wristbands and
will
not
serve
any other purpose
other
than
supported hotel baggage
delivery.
It will be your responsibility to make sure that every piece
of your baggage items has the required baggage delivery tag(s) on it
every day. Though
unlikely, if a supported hotel baggage delivery tag can comes off your
bag in transit, simply let a staff member know and we will give you a new
one.
- Click Here for more information about baggage identification.
Multiple Supported Hotels
When there is more than one supported hotel in a stopping town, we will
supply you with a supported hotel baggage
delivery tag which you must write your name and cell phone number on so we
can identify which bags should be delivered to which supported hotel. One Supported Hotel
When there is only one supported hotel in a stopping town, each baggage item
will be identified by two separate
supported hotel baggage delivery tags. Your baggage
will never be delivered to the supported hotel unless you specifically
indicate the need to to do so through the use of the supported
hotel baggage delivery
tags.
The only exception to this policy is if our ending location is directly
at the supported hotel itself. In this case you will not need
to attach a hotel baggage delivery tag to your baggage because it will already
be delivered there.
We require two separate tags on each piece of baggage in case one
comes off in transit and also to make it easier for us to identify which
baggage should be delivered to and/or picked up from the supported hotel.
The tags should be placed as far apart from each other as possible to minimize
the chance that both would come off at the same time. We will supply the
supported hotel baggage delivery tags in the
registration materials so we can consistently
identify the baggage going to the supported hotel.
Pre-Registration
Pre-registration is required every time you would like your baggage
delivered to and picked up from a supported hotel.
We will not plan on providing separate hotel baggage delivery service in
a stopping town if almost all of our participants will already have a car
there, such as at the start and/or end of an event. Instead,
you
will
need
to transport
your baggage yourself between the supported hotel and main baggage drop off
location
such
as the
main lodging
site or long term parking location. However we will provide
hotel baggage delivery service upon specific request if you DO NOT have
your own car or alternate means of transportation in that stopping town,
but you will need to contact us separately outside of normal registration
since
we
will
not plan on doing so unless specifically requested.
When there are multiple supported hotels in a stopping town it is ABSOLUTELY
CRITICAL for us to have a list of EVERY supported hotel EVERY participant
is staying at EVERY night to be able to make sure that
all supported hotel baggage is delivered properly. Accordingly. you must
let us know each specific supported hotel you will be staying at in every
stopping
town
before
the event. If
we do not know any specific supported hotel you will be staying at we
will not issue you a supported hotel baggage delivery tag.
Participant
Baggage Pick Up
Your baggage will be waiting for you when you arrive at the supported
hotel each day. Generally they will be at or near the front desk, otherwise
the desk clerk will show you where they are.
Vehicle Loading in the Morning
Your baggage must be packed and ready to be picked up from the supported hotel
by the route opening time. This will give you enough
time to eat the continental style breakfast
provided at
all
hotels
and bike over to the ride starting location if the starting location if
necessary.
You will generally leave your baggage at or near the front desk, otherwise
the desk clerk will show you where to leave it. If a rolling baggage cart
is available, please
leave your baggage on it and not just
on the floor. This will greatly help our staff quickly
load your bags
onto our
vehicles and help ensure that we deliver them
to the next stopping town before you arrive as well as saving wear and tear
on our staff.
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