POLICIES AND PROCEDURES
Contacting
You
All staff members will
receive
a list of every participant's cell phone number. In addition, the contact
list of all participants who chose to share their contact information will
also
be distributed to all other participants.
If we need to individually contact you for any
reason we will attempt to contact you by first calling or texting your cell
phone. This is the fastest, most efficient way to contact
you
rather
than going around looking
around for you. It is also just about the only guaranteed way to be able
contact you while riding. Please check your missed
calls, texts, and voice
mail
often.
We will not be responsible for any
text message charges you may incur as a result of us texting you.
Receiving Pertinent Tour Information on the Road
Group Text Messages
In order to inform every participant about pertinent information as it
comes up directly during our events, we will send out a general group
text message to every participant's cell phone (which is yet another
reason to carry a cell phone with you directly on the road). This way
we can quickly distribute any necessary information to everyone without
having to contact each participant individually.
This information can include such things as as impending inclement weather,
detours due to road construction, or changes to supported services in the
next stopping town.
Daily Ride Information & Updates Line
If there is too much information to be shared in just a text message we
will will leave all relevant information on the answering message to
our Daily Ride Information & Updates Line at (206) 339-3766. This
phone number is listed on every map and cue sheet, both on-road and in-town.
We will still send out a group text message to let you know that more
information is available on the Daily Ride Information & Updates Line.
Do not leave voice mail messages on the Daily Ride Information & Updates
Line since it will not be regularly checked for voice mail and we have
no way of being notified that there is a new voice mail on it during our
events. If you have any questions or need on-road assistance you should
call SAG dispatch at 877-TOUR-ILL [868-7455] or 911.
All information on the Daily Ride Information & Updates Line will
be cleared out at each night. |