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POLICIES AND PROCEDURES
Assistance from Passing Support Vehicles


 
Every staff member with a support vehicle is authorized to provide on road support as needed in the midst of cyclists on the road, whether or not SAG dispatch had been previously called.

Whenever any official support vehicle passes any rider, the staff member will naturally be paying attention to see if you need assistance, so make sure to yell, wave your arms, jump up and down, etc. to catch our attention if necessary. Don't worry about whether you're supposed to have your thumbs down, thumbs up, pat your head and rub your stomach etc. to catch the attention of a support vehicle because you're not going to remember what you're "supposed" to do on the road anyway. If you are standing on the side of the road and with your bicycle upside down the driver will always stop and check to make sure everything is OK.

Support vehicles will assume that everything is OK and will not necessarily stop unless you specifically indicate for him to do so.

All assistance from support vehicles will be logged to ensure quality future SAG support.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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