POLICIES
AND PROCEDURES
Transportation
Staging Points
Our
designated transportation staging point(s) in each town are where all our
transportation services will
occur at and where you will arrive at and/or depart
from.
Transportation staging points will typically be at the parking location
and/or supported hotel in each town. Additional locations can include train
or bus stations, the ride starting or ending locations, or gas stations along
the route for mid-route pick ups and drop offs. These locations are specifically
selected so you can easily transport your bicycle and baggage to and from
our vehicles and also as close as possible to the bus and/or train station(s)
as necessary in order to minimize the distance that you need to walk in each
town.
All bicycle and baggage loading and unloading will occur at the same transportation
staging point unless otherwise noted. We cannot provide transportation
for you to any locations other than our transportation staging points.
- Click
Here for more information about in town transportation.
Specific information about the transportation staging points for each
event will be listed under the information for each specific transportation
service
for that event.
Multiple Transportation Staging Points
If we have two or more transportation staging points in a town, such
as one at the parking location and at the supported hotel, one will be designated
as the main transportation staging point and the other(s) will be designated
as the second, third, etc.
Main and Other Transportation Staging Points
The
main transportation
staging point will be where we expect the most participants
to arrive at/depart from and we will conduct the transportation staging
there first. Other (second, third, etc.)
transportation staging point(s) will typically be where
participants would
not be easily able come over to the main transportation
staging point due to long distances, having to carry large baggage etc.,
such as if you are staying at the supported
hotel or if the main transportation staging point is at a bus or train station
and you parked your car at a separate parking location. You should plan
on arriving at and departing from
the
main
transportation
staging point
unless
there is
a specific reason for you not to.
We will come over to the other staging point(s) immediately after we have
completed loading or unloading at the main staging point. If
you are planning on meeting us at an other transportation staging
point you
should stay there with your personal items ready to be loaded
and wait
for
us
to arrive
and
do not
come
over
to the main transportation staging point.
Not
only
do
we not want you to have to lug your bicycle and baggage all the way to
the main transportation staging point or leave them unattended, doing this
also helps keep all of our participants in one place and prevents anyone
from
getting
lost
or
missed. We may attempt to keep in contact with you to let you know our progress
and expected arrival time at the staging point if it will vary significantly
from plans, but we cannot make any guarantees. However you may always call
us
at our
main
phone
number (877) TOUR-ILL [868-7455] for our estimated time of arrival, particularly
if it seems like we're running significantly later than expected.
We will load
or unload items at the other staging point (s) after we have loaded or
unloaded all items at the main staging point and loading or unloading will
begin promptly
after we
arrive.
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