POLICIES
AND PROCEDURES
Public
Transportation Carriers
Individual
Reservations and Tickets • Schedules
and Capacity
Whenever possible, we prefer to utilize existing local
and long distance public transportation carriers to transport
people and their baggage (and also their bicycles if
they can be transported without requiring them being
boxed).
- Click
Here for more information about
long distance public transportation carriers.
- Click
Here for more information about
local public transportation carriers.
|
Individual
Reservations and Tickets
Sometimes registration for a specific transportation
service will include your individual ticket on the appropriate
public transportation carrier and sometimes it will not.
We will always clearly state whether or not registration
for the transportation
service includes your individual ticket.
Generally, we prefer not to include individual
tickets on public transportation carriers with registration.
This is because it is easier for individual participants
to book
and print/pick
up their own individual tickets themselves rather than having
us deliver it to them. In addition, this allows us to easily
pass on any fare increases, particularly as fares generally
increase as the event gets closer.
Tickets ARE NOT Included with Registration
When your ticket on the bus or train IS NOT included
with registration for a specific transportation service,
you will have to purchase your own individual ticket and
pick it up yourself. We strongly recommend purchasing
your ticket as soon as possible to avoid any availability
issues,
secure the lowest rate, and assure yourself a spot!
You must still book
individual ticket according to our preferred schedule (see
below). If a schedule becomes full we will announce it and
adjust our schedule
preferences accordingly.
We highly recommend purchasing fully refundable tickets
whenever possible or travel insurance when refundable tickets
are not available in the event you have to cancel or we have
to cancel. In the event you cancel an event, tickets may
be transferable to other participants. In the event we cancel
an event, we will not be responsible for any non-refundable
public transportation fares participants paid for themselves.
We strongly recommend purchasing travel insurance as a contingency
against event cancellations.
- Click
Here for more information about travel insurance.
Tickets ARE Included with Registration
When your ticket on the bus or train IS included with
registration for a specific transportation service, we will
purchase your ticket as soon as you register in order to
guarantee that a space will be available for you (regardless
of whether or not the ticket is refundable or not). Any fare
increase (or decrease) will be passed on to you accordingly
when we purchase the ticket.
In the rare circumstance where a carrier gets full and we
can no longer able to make an individual reservation for
you, we will refund you the included public carrier fare
and you will have to make your own reservations. For example,
if Amtrak and Greyhound both serve the stopping towns, tickets
on Amtrak are $45 each, the Amtrak train fills up, and you
have to now make reservations on the Greyhound bus yourself,
we would refund you the $45 Amtrak train fare.
Amtrak
Amtrak tickets can be purchased in the name of the person travelling by someone
who is not travelling and may be included with registration for a
transportation service.
Because we prepurchase all of the reservations for fully
assembled, unboxed bicycles on all appropriate trains, after
you register for a specific transportation service we will
transfer one of these tickets into your name. Accordingly,
we will always include bicycle transportation on Amtrak trains
with registration as long as we have bicycle reservations
remaining.
Ticket Distribution
When Amtrak train tickets are included with registration for a transportation
service, we will book the tickets for you in your name. After your ticket is
booked, we will receive your "eTicket" as a PDF attachment to our e-mail receipt,
which we will forward to you. To board the train, print out your eTicket and
bring it along with proper identification. If your smartphone or tablet device
receives e-mail and can open a PDF document, you can simply present the barcode
on the screen to the conductor without printing it out.
- Click
Here for more information about Amtrak
e-tickets.
Amtrak Group Ticket. When 20 or more participants
register for a specific transportation service and Amtrak
train tickets are included with registration, we may travel
as a single group with only one ticket
for everyone as a group and you will not receive an
individual ticket. If fewer than 20 participants register
for a specific transportation service and Amtrak train tickets
are included with registration you will receive an individual
train ticket for that specific transportation service.
Greyhound
Individual Greyhound bus tickets will not be included with registration for any
transportation service because Greyhound charges an $18 "gift
registration" surcharge for tickets not purchased directly by the person travelling,
which we would have to pass on to you. As a result participants must always purchase
Greyhound tickets on their own.
MegaBus
MegaBus tickets only have a number on them, not a
name, so they can also be easily transferred to another person.
Therefore they may be included with registration for
a transportation service.
Schedules
and Capacity
A public transportation carrier may have a limited number
of schedules serving our stopping towns and each schedule
may have a limited number of seats. As a result it is possible that the schedule
for a long distance public transportation carrier could fill up and spaces not
be
available.
While we cannot guarantee the availability of spaces on
any long distance public transportation carrier, we do call
long distance public transportation carriers on a recurring
basis so
that we always know how many spaces
remain on all possible
schedules as a contingency against schedules becoming full.
One Schedule Between Stopping Towns
When there is only one bus or train schedule between
the stopping towns, all participants will travel according
to the same schedule. If this schedule fills up participants
will then travel aboard our vehicles.
Multiple Schedules Between Stopping Towns
In general we prefer that participants travel on least
number of schedules total. Because participants will arrive
in large groups at the same time from each schedule in the
arrival town, bicycle and baggage distribution will be much
more efficient and this will also allows us to quickly know
when a scheduled route is fully booked.
Accordingly, we will have an order of preference of all
possible schedules for each transportation service. If a
schedule becomes full the next preferred scheduled will be
booked. If all preferred schedules fill up, we will transport
participants aboard our vehicles.
|