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POLICIES AND PROCEDURES
Bicycle Shipments Through Our Mechanic

Fees and Included ServicesBefore the Start of the EventAfter the End of the Event


We highly recommend shipping your bicycle to and from our events through our mechanic. Using him to help arrange and schedule all of the logistic details of shipping your bicycle will make the shipment process significantly easier and more convenient than doing it on your own. You will minimize possible damages and assure that your bicycle will be waiting for you ready to ride when you arrive, you won't have to worry about having enough time to accomplish everything necessary in time, and you can always talk to a real live person to track the progress of your bicycle shipment or in case of any questions or problems. Our mechanic's top priority is making sure your bike is shipped safe and sound and he looks forward to working with you, and on your bike. If you have any questions regarding your bicycle shipment he will be happy to assist you!

  • Click Here for more information about our mechanic.

Fees and Included Services
Our mechanic's fee for bicycle shipping shipping services is $60.00 each way.

Before the start of the event this fee includes:

  • Receiving/picking up your boxed bicycle shipment
  • Unboxing your bicycle
  • Reassembling your bicycle to pre-ship condition
  • Inspecting your bicycle for any problems that need to be addressed for an additional fee, informing you of them, and performing that work as necessary
  • Storing your shipping container, packing materials, and shipping documents during the event if you will also be shipping your bicycle out through him after the end of the event
  • Transporting your reusable shipping container and packing materials to the start of the event or discarding your cardboard shipping container and and packing materials if you will not be shipping your bicycle out through him after the end of the event
  • Transporting your fully assembled bike directly to the start of the event and personally delivering it to you
  • Making any necessary adjustments to your bike directly at the start of the event as necessary
  • Keeping you informed and addressing your questions and concerns every step of the way!

After the end of the event this fee includes:

  • Transporting your fully assembled bike with him to be disassembled directly after the end of the event
  • Reusing your shipping container, packing materials, and shipping documents if you also shipped your bicycle in through him before the start of the event
  • Transporting your reusable shipping container, packing materials, and shipping documents with him if you did not ship your bicycle through him before the start of the event
  • Providing a cardboard shipping container and packing materials if you did not ship your bicycle through him before the start of the event
  • Wiping down your bicycle for shipment
  • Inspecting your bicycle for any problems that need to be addressed for an additional fee, informing you of them, and performing that work as necessary
  • Disassembling your bicycle for shipment, preparing it to be properly reassabled later
  • Properly packing your bicycle in the shipping container
  • Applying your shipping documents to the shipping container
  • Bringing your boxed bicycle to the shipping carrier and securely releasing it to them
  • Keeping you informed and addressing your questions and concerns every step of the way!

Before the Start of the Event
To ship your bike through our mechanic before the start of an event you should call him to schedule a boxed bicycle build. As long as he receives your bike at least one week before the start of the event he guarantees that it will be ready to ride at the start of the event (as long as there are no other significant problems that need to be addressed).

You will need to ship your boxed bicycle to the following location where it will remain secure at all times until our mechanic picks it up:

The UPS Store
1658 N. Milwaukee Ave.
Chicago, IL 60647
(773) 486-5700

After he picks it up your boxed bicycle he will unbox it and reassemble it to pre-ship condition. He will also contact you if he sees any problems that also need to be addressed to ensure a week free of any unforeseen mechanical problems.

If you will not be shipping your bike out through our mechanic after the end of the event and shipped your bicycle in a cardboard box, he will discard it for you. Otherwise, if you shipped your bike in a reusable shipping container he will transport it with him to you to the start of the event and return it to you there. However, he will not transport any reusable shipping container with him during the event itself.

He will then transport your fully assembled bike with him directly to the start of the event where he will personally deliver it to you. For security purposes, you will need to present identification before your bike can be released. He can also make any necessary adjustments to your bike on site if necessary.

Transportation Services
If we are also transporting your bicycle as part of our paid transportation services before the start of an event, our mechanic will deliver your bike directly to us. We will then load it onto our moving truck before the event ourselves and you will not need to worry about retrieving or having it loaded at the transportation staging point yourself.

After the End of the Event
To ship your bike through our mechanic after the end of an event you should call him to schedule a bicycle disassembly and boxing.

After the end of the event our you will give your bicycle directly to our mechanic and he will transport it with him to be disassembled.

If you also shipped your bicycle in through him before the start of the event, he will use your shipping container and packing materials, as well as the shipping documents you previsouly provided. If you did not ship your bicycle through him before the start of the event and shipped your bike in a reusable shipping container, you will need to provide it to our mechanic. Otherwise he will provide a free cardboard shipping container and packing materials.

He will then disassemble your bicycle for shipment, preparing it to be properly reassabled later. He will also inspect your bicycle for any problems that need to be addressed for an additional fee, inform you of them, and perform that work as necessary.

After your bicycle has been properly packed in the shipping container, he will apply your shipping documents and bringing your boxed bicycle to the shipping carrier, securely releasing it to them.

Depending on our mechanic's schedule it can take him up to a week for them to disassemble and ship out your bicycle. This does not include the transit time it takes for your boxed bicycle to travel back to you.

P.O. Box 8454 • Chicago, IL 60680 • (877) TOUR-ILL [868-7455]
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