| POLICIES AND PROCEDURES
Yearly Event Changes
In general we will not plan on changing any major aspect
of our events unless there is a specific
reason to do so and our events will generally remain the
same year after year.
This includes
such considerations as our route, our
rest stop locations, and our facilities
and
services
in
each
town. Regular changes to our events will generally be of
a "maintenance" type nature in response to advice
and suggestions for improvement from our participants and
local
resources.
All changes to any aspect of
our events will be listed on our Updates pages.
Why You
Don't Want Yearly Changes
We won’t even begin to try and explain the
almost insurmountable amount of work necessary to
put together a high quality cycling event. When other
cycling events change their stopping towns,
rest stop locations, and/or route year after year they
risk not only
your safety but your enjoyment and the
quality of your experience as well because of all
the problems that can and will go wrong from all the
new unknowns.
Both our routes and our supporting facilities and services
have been proven to be outstanding by our previous participants.
By keeping most aspects of our events the same year after
year, we continue to improve the amount and quality
of our services for our participants by developing stronger
and deeper relationships with each one of these communities
we pass through. In addition you will know our plans well
in advance so you can make your personal preparations accordingly.
Rather than setting up new stopping
towns, rest stop locations and routes year after year, we
feel that our time and resources are best spent improving
the level of
services for our participants. Based on our surveys after
our events,
our average customer satisfaction
is 8.5 out of 10 and many people have given us a perfect
score of 10 out of 10. We run absolutely world class cycling
events!
Ask
yourself which experience you’d rather
have – one that is the culmination of years
of continuous improvement built upon previous successes
- or one where no one truly knows what the
quality of your experience will really be like because
they've never done it before and have no previous
experience or idea of what to expect..
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